Wondering If You Need to Repair, Replace, Or Upgrade Your Computer?

 Is your computer taking forever to start? Is your productivity suffering due to issues like lagging and chronic glitches? With more people than ever working from home on their own personal computers, the pros at Computer Help, Inc., wanted to take the opportunity of this blog to provide a guide for the questions to ask (and the answers you need) when deciding if it’s time to take the computer in for service.

Should you even repair your desktop or laptop?

The two biggest aspects that factor into that decision are age and warranty. You should absolutely troubleshoot any issues that occur within the first three years of purchase, regardless of warranty. After that, it is a matter of comparing repair costs with replacement costs. Whether you partner with Computer Help, Inc. or anyone else, always request a comprehensive quote with a list of all repairs the technician intends to perform, and then make your decision from there.

Some repairs don’t require much labor and, therefore, are more affordable than investing in a new PC. And basic fixes like upgrading the operating system or installing a new software program are among the most economical. 

Is your productivity taking a hit?

Technology evolves crazy fast, oftentimes sending older electronic gear into early retirement. While the goal is to have faster, more powerful devices for added convenience and more productivity, it shouldn’t always be at the expense of the previous generation of tools…but it often is.

While your PC may outlive its warranty by several years, you will notice a decline in responsiveness. This is primarily due to new software programs being incompatible with older hardware.  So while you may get more miles from your laptop or desktop, you will likely be sacrificing *some* amount of productivity and convenience. The best options to increase productivity are often to upgrade the hardware or buy a new computer.

Is your warranty still valid?

While computers do seem to be designed to be more resilient year after year, eventually every PC breaks down, usually at the most inconvenient time. Most PCs come with a limited warranty covering hardware repairs that occur within 90 days to a year of the purchase date. If you need repairs past that stipulated point, you pay out-of-pocket. This is why Computer Help, Inc. highly recommends computer warranties. If you don’t have one, and the estimated cost of a repair is going to approach or exceed the original price for the device? How you want to move forward will be your decision.

Keep in mind, like just about all other electrical devices, PCs have an expiry date. When older hardware becomes incompatible with new operating systems, the whole device is rendered effectively useless. Computer Help, Inc. will do everything we can to extend the life of your device, but obsolescence is an issue that is difficult to overcome.

Is your security status caught up?

We know: Updating software is a pain. But when you use an older computer and don’t update the software programs? That’s taking a lot of risk. Hackers like to exploit the security vulnerabilities prevalent in outdated software, looking for any opportunity to take advantage of gaps. They can package malicious codes in malware, targeting older systems with outdated security so they can steal your data and maybe even encrypt your files. Computer Help, Inc. is a strong proponent of updating software programs. The updates come armed with software patches created specifically to fill any security gaps, eliminating the hacker’s ability to take control of your device and files.

How do you know which decision to make?

If your computer or laptop is six years or older, replacing it is likely your best option. If it is less than 6 years old, then an upgrade is absolutely a way to go. Mostly, it comes down to age and cost. If it turns out you have to upgrade the CPU, HDD and OS all at the same time, you should probably pick up something new.

If you’re still not sure, call Computer Help, Inc. today (Toll Free at 866.297.2404, or local for Broward and Palm Beach at 954.227.5804) or click here to receive professional feedback from a source you can trust (and who’s work is fully guaranteed).