Imagine you’re sitting in front of your computer, finishing an important essay that’s due tomorrow. Then suddenly, your cursor stops blinking, words no longer appear across your document, and no matter how aggressively you move your mouse, you can’t seem to find it. 

Your laptop has frozen. 

When people say that their laptop has frozen or locked up, this generally means that it’s no longer responding to the user’s actions. We have done a lot of computer diagnostics in Pompano Beach and Broward County, and from experience, when this occurs, your laptop probably isn’t broken. 

The processor may be overloaded or it’s taking extra time to process a complex task. Whatever the case, you can probably resolve it at home.  

We’ve all been there before, and if you’d like to know the most common reasons why your laptop freezes and how to troubleshoot it yourself, read on. If you run into a problem you can’t solve, don’t panic. Just contact Computer Help Express for our computer repair Pompano Beach services.  

Too Many Open Programs

This is one problem you can easily identify and solve on your own. Your laptop/computer utilizes a lot of RAM and processing power to keep each program running. If you have multiple programs open at once, your laptop may not have the memory or power to support them all. As a result, one of the programs may no longer respond, which can then freeze the computer. 

When this happens, right-click “task manager,” locate the unresponsive program and click “end task” to close it. 

To avoid this frustration in the future, only have a few programs open simultaneously.  


When you’re using your laptop, does it sometimes feel too warm? Or do you hear the fan seemingly running faster than normal?

Overheating is a common problem that results in computer freezes. There are many reasons for the laptop/computer to overheat, but the most common is dust buildup on the fan. You can prevent this by keeping your computer properly vented. Overheating can cause additional damage to the computer processing unit (CPU), which is unable to withstand high temperatures for very long, so it’s important to prevent overheating before costly damages ensue. 

Other ways to keep your computer from overheating are to install a program to monitor the temperature at idle and load or use a computer casing to regulate the temperature.  

Device Driver Failure

Driver failure is another common cause of computer freezes. The driver is software that allows the operating system and other devices to communicate with each other and is continuously used by the computer system. 

If your computer isn’t overheating and you aren’t running many programs simultaneously, but your computer is still freezing, device failure may be the cause. If the drivers are missing, corrupted, or outdated, you’re likely to experience a number of problems.  

A good way to prevent device driver failure is to update them with the most current version and always keep your drivers up to date. 

Computer Virus 

There are so many ways your computer can get infected by a virus. This usually happens after you’ve downloaded or connected to an infected file. If your computer frequently crashes (freezes), runs, or boots slowly, then you should consider installing antivirus software. 

If antivirus software already exists on your computer, then make sure it’s up to date. If you really want to prevent computer crashes caused by malicious software, purchase antivirus software that is designed specifically to treat computer freezes. 

Low RAM Usage 

Your computer’s memory (RAM) plays an important role in ensuring your computer runs smoothly. That’s why another common cause of computer freeze is insufficient RAM on the hard disk. This essentially means that your computer has run out of space. 

You can fix this problem by freeing up memory space by deleting unwanted files, or by reducing the resource consumption of the computer applications using the most resources. You can also upgrade your RAM for additional space. 

Contact Computer Help Express 

If you’ve done all the above and your computer continues to freeze, then you should contact a professional. At Computer Help Express, we offer professional and affordable computer repair in Pompano Beach and Broward County. 

Our team of computer repair technicians covers everything from computer set-up and repair to troubleshooting on Windows, Macs, and all smart devices. If you need help troubleshooting your computer problems, contact us today.